Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information in compliance with EU/Global data protection laws.

GDPR Compliant
Data Protected
Your Rights Protected

UK Law Compliant

Data Protection Act 2018

Transparent

Clear policies

Secure

Encrypted data

Introduction

Batch Bridge ("we", "our", "us") is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Our company is registered in England and Wales with company number 12345678 and our registered office is at:

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Important Information

This privacy policy was last updated on 31st October 2025 and complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

Information We Collect

We may collect and process the following data about you:

Personal Information

  • Name, title, and contact details
  • Business address and company information
  • Payment and billing information
  • Professional background and preferences

Technical Data

  • IP address and browser type
  • Login data and time zone
  • Platform usage statistics
  • Cookie and tracking information

Business Data

  • Sales and inventory information
  • Marketplace account details
  • Product listings and performance data
  • Customer and order information

How We Use Your Information

We use your personal data in the following ways:

Service Provision

To provide and maintain our multi-channel feed management services, including platform access and customer support.

Communications

To send you service updates, technical notices, and administrative messages essential to your account management.

Analytics & Improvement

To analyse platform usage and improve our services, features, and user experience.

Security & Compliance

To protect our services, prevent fraud, and comply with legal obligations under UK law.

Data Sharing and Transfers

We may share your personal data with the following categories of recipients:

Service Providers

Trusted third-party providers who assist us in delivering our services, including:

  • Cloud hosting providers (UK-based)
  • Payment processing services
  • Customer support platforms
  • Analytics and monitoring tools

Professional Advisors

Legal, accounting, and other professional service providers when required for compliance or business operations.

Legal Authorities

When required by law, regulation, or legal process, we may disclose information to UK authorities.

International Transfers

Your data is primarily stored and processed within the United Kingdom. In cases where data transfer outside the UK is necessary, we ensure appropriate safeguards are in place, including:

  • Adequacy decisions from the UK Government
  • Standard Contractual Clauses approved by UK authorities
  • Binding Corporate Rules where applicable

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage.

Encryption in transit and at rest
Role-based access controls
Regular security assessments
Secure backup procedures

Your Data Protection Rights

Under UK data protection laws, you have the following rights:

Right to Access

You can request copies of your personal data we hold (Subject Access Request).

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data in certain circumstances.

Right to Restrict Processing

You can request limitation of how we use your personal data.

Right to Data Portability

You can request transfer of your data to another organisation.

Right to Object

You can object to certain types of processing of your personal data.

Exercising Your Rights

To exercise any of these rights, please contact our Data Protection Officer using the details below. We will respond to your request within one month, as required by UK law.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Account Data
7 years after account closure
Financial Records
7 years from transaction date
Marketing Communications
3 years after last contact
Technical Logs
2 years from creation

Cookies and Tracking

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Policy Updates

We may update this privacy policy from time to time. Any changes we make will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes.